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How We Protect Your Privacy on tombaktoto

We collect only the information you provide when you open an account or make a deposit via DANA, OVO, GoPay or QRIS.

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What Data We Collect and Why

tombaktoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register with tombaktoto, we ask for your name, email, phone number, and date of birth to verify your identity and prevent fraud. Deposits through DANA, OVO, GoPay and QRIS are recorded with transaction IDs and timestamps so we can match your chip purchases to

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your wallet. We also log your device type, IP address, and browser information to detect unauthorized access attempts and keep your account safe. Withdrawal requests require identity verification—we store copies of your ID and bank details only for the time needed to complete the transaction. Where
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local law permits, we retain gameplay data to help us improve game performance and fix technical issues. You can request deletion of your personal information at any time by contacting our support team via email or in-app chat during our support hours.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

Contact Us About Your Privacy

SECURITY & TRANSPARENCY

How We Handle Your Information Day-to-Day

Deposit Security

Your payment details are never stored on our servers after the transaction completes. DANA, OVO, GoPay and QRIS payments are processed through encrypted tunnels; we only keep a record of the transaction ID and amount for your records and legal compliance.

Cookie & Tracking

We use cookies to keep you logged in and remember your game preferences, language setting, and deposit method. You can turn off non-essential cookies in your browser settings without affecting your ability to play or withdraw.

Account Access Logs

Every login, chip purchase, and withdrawal is timestamped and linked to your IP address. We monitor for unusual activity—if we spot a login from an unfamiliar location, we'll send you a verification code by email or SMS.

Data Retention

We keep your account information for as long as you hold an active account, plus 2 years after closure for tax and fraud-prevention purposes. Game history is retained for 12 months; transaction records for 7 years where local law permits.

Third-Party Sharing

We do not sell your data. We share information only with our payment processors (DANA, OVO, GoPay, QRIS operators), our hosting provider, and law enforcement if compelled by court order or where local law requires it.

Your Rights

You have the right to access, correct, or delete your personal information. Submit a request via our support email and we'll verify your identity within 24 hours. Deletion of active accounts is processed within 7 business days.

Privacy Policy FAQs

No. We never sell your personal information to marketing agencies, data brokers, or third-party advertisers. We share data only with payment processors to complete your deposits and withdrawals, and with law enforcement if required by court order.

We keep your account details while your account is active. After closure, we retain personal and payment information for 2 years for tax and regulatory compliance, and game history for 12 months. Older records are securely deleted after the retention period ends.

Yes. Payment details are processed through encrypted connections and are never permanently stored on our servers. Only transaction IDs and amounts are recorded for your account history. Payment processing is handled by the official payment providers.

Contact our support team via in-app chat or email with your registered email and phone number. We'll verify your identity and send you a recovery code. You can reset your password from that code and regain full access to your account and wallet.

Yes. Submit a data export request through your account settings under Privacy & Security, or email our support team. We'll compile your personal information, game history, and transaction records into a file and deliver it within 7 business days.

We use cookies to keep you logged in, save your language and game settings, and detect fraud. Essential cookies cannot be disabled, but you can turn off analytics and marketing cookies in your browser settings without losing account access.

Change your password immediately from your account settings, then contact our support team. We'll review your login history, verify recent activity, and lock any suspicious sessions. If you see unauthorized withdrawals, we'll investigate and work with your payment provider to recover funds.

How We Protect Your Privacy on tombaktoto

Contact Us About Your Privacy

How We Handle Your Information Day-to-Day

Deposit Security

Cookie & Tracking

Account Access Logs

Data Retention

Third-Party Sharing

Your Rights

Privacy Policy FAQs

01 Do you sell my data to other companies?

02 How long do you keep my account information?

03 Is my DANA, OVO, GoPay or QRIS data safe with you?

04 What happens if I lose access to my account?

05 Can I request a copy of all my personal data?

06 Do you use cookies and tracking on my device?

07 What should I do if I suspect someone accessed my account?

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